Primary Contact Channels
For policy and legal matters, use the channels below. Include your account email, issue summary, and relevant order/reference IDs.
- Legal Contact: legal@gearzo.in
- Grievance Contact: grievance@gearzo.in
- Registered Address: Ahmedabad, Gujarat, India
Resolution Process
Requests are triaged by category and complexity. You may be asked for verification details to proceed.
Escalations follow internal review workflows with documented outcomes.
Service Support
For operational issues like orders, shipment tracking, or account access, use the support route for faster resolution.
Policy disputes and compliance requests should continue through legal or grievance channels.