Information We Collect
We collect information that you provide directly, including account details, profile information, support communications, and transaction inputs.
We may also collect technical and usage data required to operate platform features, prevent abuse, and improve product reliability.
- Identity and account data (name, email, phone, role context).
- Operational data (orders, lifecycle actions, support requests, onboarding details).
- Technical data (device/browser metadata, session events, diagnostics logs).
How We Use Information
Information is used to activate services, process requests, secure accounts, provide support, and maintain platform integrity.
We do not sell personal data. Any sharing is limited to service partners required to execute platform workflows or legal obligations.
Data Retention
Data is retained for as long as needed to provide services, enforce policies, resolve disputes, and satisfy compliance obligations.
Retention windows may differ across account, transaction, and security records.
Your Rights and Controls
You can request access, correction, and deletion actions where applicable.
For account or grievance requests, contact us using the information in the Contact and Grievance page.